Legal Notice

The website dkosode.com is operated by dkosode_com.

This Legal Notice identifies the website operator, explains the legal framework applicable to the operation of dkosode.com, and sets out important information concerning website use, ecommerce transactions, consumer rights, privacy, intellectual property, and legal compliance.

Website Operator

Website name: dkosode.com
Website address: https://dkosode.com
Operator: dkosode_com
Email: [email protected]
Telephone: +852 3158 7426
Address: FLAT H, UNIT NO. 2 ON 3RD FLOOR, EW INTERNATIONAL TOWER, NO. 120 TEXACO ROAD, TSUEN WAN, HONG KONG

Compliance with Hong Kong Laws

dkosode_com intends to operate dkosode.com and conduct its ecommerce and commercial activities in accordance with the applicable laws and regulations of the Hong Kong Special Administrative Region.

Our website operations, online sales, product representations, advertising, electronic transactions, payment processing, customer communications, personal data handling, shipping, returns, refunds, and other related commercial activities may be subject to applicable Hong Kong legal requirements.

Where relevant, our operations are intended to comply with applicable requirements relating to:

  • Contracts and commercial transactions
  • Sale and supply of goods
  • Consumer protection
  • Trade descriptions and advertising
  • Electronic transactions and electronic records
  • Personal data and privacy
  • Intellectual property
  • Payment processing
  • Fraud prevention
  • Ecommerce activities
  • Other applicable commercial and regulatory requirements

Relevant Hong Kong legislation may include, where applicable:

  • Trade Descriptions Ordinance (Cap. 362)
  • Sale of Goods Ordinance (Cap. 26)
  • Electronic Transactions Ordinance (Cap. 553)
  • Personal Data (Privacy) Ordinance (Cap. 486)
  • Control of Exemption Clauses Ordinance (Cap. 71)

The application of any particular law depends on the nature and circumstances of the relevant transaction, product, service, or activity.

Nothing on dkosode.com is intended to authorize, encourage, or permit any conduct that violates applicable Hong Kong law.

If any provision of this Legal Notice or another website policy conflicts with a mandatory requirement of applicable Hong Kong law, the applicable mandatory legal requirement will prevail to the extent of that conflict.

Website Platform

This website is operated using WordPress.

Website hosting, payment processing, security, analytics, delivery, logistics, and other technical or operational functions may be provided by independent service providers engaged by dkosode_com.

The use of third-party service providers does not transfer ownership of dkosode_com website content, intellectual property, or business materials to those providers.

Independent service providers may be governed by their own terms, privacy policies, security procedures, and legal obligations.

Intellectual Property

The website structure, text, product descriptions, photographs, graphics, illustrations, videos, logos, icons, software, databases, layouts, and other original content may be protected under applicable intellectual property laws.

Unless prior written authorization has been obtained or an applicable legal exception applies, users must not:

  • Copy or reproduce protected content
  • Modify, republish, or distribute protected content
  • Extract or reuse substantial parts of a database
  • Use protected content for unauthorized commercial purposes
  • Remove copyright, trademark, or ownership notices
  • Collect website content through unauthorized automated systems
  • Exploit protected materials in a manner that infringes applicable intellectual property rights

Third-party trademarks, photographs, software, and other content remain the property of their respective owners.

Nothing in this Legal Notice grants users ownership of intellectual property belonging to or licensed to dkosode_com.

Permitted Use

The website may be used for lawful, personal, and non-commercial shopping purposes.

Users must not:

  • Interfere with website security
  • Attempt unauthorized access
  • Introduce malicious software or harmful code
  • Conduct fraudulent transactions
  • Misuse payment, refund, or chargeback procedures
  • Impersonate another person
  • Collect information unlawfully
  • Infringe intellectual property rights
  • Violate applicable Hong Kong laws or regulations

We may take reasonable protective measures where unlawful, fraudulent, abusive, or suspicious activity is identified.

Product Information

dkosode_com makes reasonable efforts to keep product descriptions, photographs, specifications, prices, availability, measurements, and other material information accurate and reasonably current.

Minor differences may occur because of:

  • Lighting
  • Photography
  • Screen settings
  • Manufacturing variations
  • Product batches
  • Manual measurements
  • Packaging changes
  • Product updates

Such minor differences do not limit any mandatory rights available to customers where a product is defective, incorrectly supplied, unsafe, or materially different from its description.

Essential product characteristics, prices, delivery estimates, and applicable purchasing conditions are intended to be provided before an order is submitted.

We do not intend to make false, misleading, or deceptive representations concerning products or services.

Consumer Protection

dkosode_com aims to conduct its ecommerce activities fairly and transparently.

We make reasonable efforts to provide customers with clear information concerning:

  • Products
  • Prices
  • Promotions
  • Shipping
  • Delivery
  • Returns
  • Refunds
  • Material transaction conditions

Nothing in this Legal Notice, our Terms of Service, Return and Refund Policy, Shipping Policy, Privacy Policy, or other website policies is intended to waive, restrict, or eliminate any mandatory consumer right or remedy that cannot legally be excluded under applicable Hong Kong law.

If applicable Hong Kong law provides a customer with greater mandatory protection than a website policy, the applicable mandatory legal protection will prevail.

Personal Data

dkosode_com processes personal data in accordance with our Privacy Policy and applicable Hong Kong privacy and personal data requirements.

Where applicable, our handling of personal data is intended to comply with the Personal Data (Privacy) Ordinance (Cap. 486).

Personal data may be collected, used, retained, or disclosed for purposes including:

  • Order processing
  • Payment processing
  • Shipping and delivery
  • Customer service
  • Returns and refunds
  • Account administration
  • Fraud prevention
  • Website security
  • Record keeping
  • Legal and regulatory compliance

Privacy enquiries and personal-data requests may be sent to:

[email protected]

Cookies

The website may use cookies and similar technologies for purposes including:

  • Website security
  • Shopping-cart functionality
  • Checkout
  • Account functionality
  • User preferences
  • Analytics
  • Personalisation
  • Advertising
  • Fraud prevention

Where consent is required by applicable law or website configuration, relevant cookies or technologies will be used subject to the applicable consent mechanism.

Additional information may be provided in our Privacy Policy or any cookie notice displayed on the website.

Electronic Transactions

Orders, confirmations, notices, receipts, customer communications, and other records may be created, transmitted, or stored electronically.

Where applicable, our electronic activities are intended to operate consistently with applicable Hong Kong legal requirements concerning electronic transactions and electronic records.

Customers are responsible for ensuring that information submitted electronically is complete and accurate.

Website Availability

We take reasonable measures to maintain website availability, integrity, and security.

However, continuous or error-free operation cannot be guaranteed.

The website may be temporarily unavailable because of:

  • Maintenance
  • Security requirements
  • Technical failures
  • Telecommunications disruption
  • Hosting problems
  • Third-party service failures
  • Legal or regulatory requirements
  • Events outside our reasonable control

Nothing in this Legal Notice excludes liability that cannot lawfully be excluded under applicable Hong Kong law.

External Links

The website may contain links to independent third-party websites or services.

dkosode_com does not control those websites and is not responsible for their independent:

  • Availability
  • Content
  • Security
  • Privacy practices
  • Terms
  • Services

A link does not necessarily indicate endorsement.

Users should review applicable third-party terms and privacy policies before using external services.

Terms Applicable to Purchases

Orders placed through dkosode.com are governed by:

  • The Terms of Service
  • The Return and Refund Policy
  • The Shipping Policy
  • The Privacy Policy
  • This Legal Notice

Customers should review these documents before placing an order.

If any provision of these documents conflicts with a mandatory requirement of applicable Hong Kong law, the mandatory legal requirement will prevail.

Shipping and Delivery

Shipping, tracking, delivery estimates, delays, lost parcels, damaged parcels, and related procedures are governed by our Shipping Policy.

We make reasonable efforts to provide accurate shipping information and process orders consistently with the delivery representations displayed on our website.

Nothing in our Shipping Policy or this Legal Notice excludes any legal obligation that cannot lawfully be excluded under applicable Hong Kong law.

Returns and Refunds

Returns, refunds, exchanges, damaged products, incorrect products, and eligible cancellations are governed by our Return and Refund Policy.

Nothing in that policy is intended to exclude, restrict, or waive any statutory right or legal remedy that cannot legally be excluded under applicable Hong Kong law.

Complaints

Complaints should first be submitted to:

[email protected]

Please include, where relevant:

  • Order number
  • Customer name
  • A clear description of the issue
  • Relevant photographs
  • Tracking information
  • Supporting documents or information

We will make reasonable efforts to review customer complaints and provide an appropriate response.

Limitation of Liability

Nothing in this Legal Notice excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

To the extent permitted by applicable Hong Kong law, dkosode_com will not be responsible for indirect, incidental, special, or consequential losses arising solely from circumstances outside our reasonable control.

Any exclusion or limitation of liability contained in this Legal Notice applies only to the extent permitted by applicable Hong Kong law.

No Waiver of Statutory Rights

Nothing in this Legal Notice, our Terms of Service, or any other website policy is intended to waive, restrict, or remove any statutory right or legal remedy that cannot lawfully be waived under Hong Kong law.

Mandatory rights under applicable Hong Kong law will prevail over inconsistent contractual terms to the extent required by law.

Governing Law

This website, this Legal Notice, and the applicable legal terms governing transactions through dkosode.com are governed by the laws of the Hong Kong Special Administrative Region.

The validity, interpretation, performance, and enforcement of this Legal Notice will be determined in accordance with applicable Hong Kong law.

Nothing in this provision is intended to remove or restrict mandatory consumer, contractual, privacy, or statutory rights that cannot legally be excluded.

Dispute Resolution

If a dispute arises concerning:

  • The website
  • An order
  • A payment
  • A product
  • Shipping
  • A return
  • A refund
  • Personal data
  • A service
  • This Legal Notice

the parties are encouraged to first attempt to resolve the matter through good-faith communication and negotiation.

If the dispute cannot be resolved through negotiation, either party may pursue remedies available under applicable Hong Kong law.

The courts of the Hong Kong Special Administrative Region shall have non-exclusive jurisdiction, subject to any mandatory consumer protection or jurisdictional rules that cannot legally be excluded.

Severability

If any provision of this Legal Notice is determined by a competent court or authority to be invalid, unlawful, or unenforceable under applicable Hong Kong law, that provision will be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue in effect to the extent permitted by law.

Changes to This Legal Notice

dkosode_com may update this Legal Notice from time to time to reflect changes in:

  • Hong Kong legal requirements
  • Regulatory requirements
  • Website functionality
  • Business operations
  • Products and services
  • Security practices
  • Commercial procedures

Any updates remain subject to applicable Hong Kong law.

The latest version published on dkosode.com will apply from its effective date.

Legal Contact

Legal notices and questions concerning this website may be sent to:

Company: dkosode_com
Email: [email protected]
Telephone: +852 3158 7426
Address: FLAT H, UNIT NO. 2 ON 3RD FLOOR, EW INTERNATIONAL TOWER, NO. 120 TEXACO ROAD, TSUEN WAN, HONG KONG