{"id":3,"date":"2026-09-22T16:25:45","date_gmt":"2026-09-22T08:25:45","guid":{"rendered":"https:\/\/dkosode.com\/?page_id=3"},"modified":"2026-09-22T17:05:59","modified_gmt":"2026-09-22T09:05:59","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/dkosode.com\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">This Privacy Policy explains how dkosode_com collects, uses, stores, discloses and protects personal data when you visit <a href=\"https:\/\/dkosode.com\">https:\/\/dkosode.com<\/a>, place an order, contact us or use our services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For the purposes of the Personal Data (Privacy) Ordinance of Hong Kong, dkosode_com is the data user responsible for the personal data described in this policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Details<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Company:<\/strong> dkosode_com<br><strong>Email:<\/strong> <a href=\"mailto:info@dkosode.com\">info@dkosode.com<\/a><br><strong>Telephone:<\/strong> +852 3158 7426<br><strong>Address:<\/strong> FLAT H, UNIT NO. 2 ON 3RD FLOOR, EW INTERNATIONAL TOWER, NO. 120 TEXACO ROAD, TSUEN WAN, HONG KONG<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Personal Data We Collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on how you interact with our website, we may collect:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Identity and Contact Information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name.<\/li>\n\n\n\n<li>Email address.<\/li>\n\n\n\n<li>Telephone number.<\/li>\n\n\n\n<li>Billing address.<\/li>\n\n\n\n<li>Delivery address.<\/li>\n\n\n\n<li>Account information.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Order and Transaction Information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Products ordered.<\/li>\n\n\n\n<li>Order number.<\/li>\n\n\n\n<li>Purchase amount.<\/li>\n\n\n\n<li>Payment status.<\/li>\n\n\n\n<li>Delivery and tracking information.<\/li>\n\n\n\n<li>Returns and refunds.<\/li>\n\n\n\n<li>Communications relating to an order.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Complete payment-card details are normally collected directly by authorised payment providers and are not stored by dkosode_com.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Device and Website Information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Internet Protocol address.<\/li>\n\n\n\n<li>Browser type.<\/li>\n\n\n\n<li>Device type.<\/li>\n\n\n\n<li>Operating system.<\/li>\n\n\n\n<li>Referring website.<\/li>\n\n\n\n<li>Pages viewed.<\/li>\n\n\n\n<li>Website activity.<\/li>\n\n\n\n<li>Cookie identifiers.<\/li>\n\n\n\n<li>Approximate location derived from technical information.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Communications<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We may retain customer-service messages, emails, complaints, reviews and other information you submit.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How We Collect Personal Data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We collect personal data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Directly from you when you place an order, create an account or contact us.<\/li>\n\n\n\n<li>Automatically through cookies and similar technologies.<\/li>\n\n\n\n<li>From payment, delivery, fraud-prevention and technical service providers.<\/li>\n\n\n\n<li>From publicly available sources where permitted by law.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If required information is not provided, we may be unable to process or deliver an order.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How We Use Personal Data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may use personal data to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process and confirm orders.<\/li>\n\n\n\n<li>Verify and collect payments.<\/li>\n\n\n\n<li>Arrange fulfilment and delivery.<\/li>\n\n\n\n<li>Provide tracking information.<\/li>\n\n\n\n<li>Process returns and refunds.<\/li>\n\n\n\n<li>Respond to customer enquiries.<\/li>\n\n\n\n<li>Maintain customer accounts.<\/li>\n\n\n\n<li>Detect fraud and unauthorised activity.<\/li>\n\n\n\n<li>Protect website and payment security.<\/li>\n\n\n\n<li>Analyse and improve website performance.<\/li>\n\n\n\n<li>Maintain accounting and transaction records.<\/li>\n\n\n\n<li>Comply with legal and regulatory requirements.<\/li>\n\n\n\n<li>Establish, exercise or defend legal claims.<\/li>\n\n\n\n<li>Send marketing communications where proper consent has been obtained.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Direct Marketing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may use your name and contact details to send information about products, offers and promotions only where the necessary consent or indication of no objection has been obtained.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may stop receiving marketing communications at any time by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selecting the unsubscribe link in a marketing email.<\/li>\n\n\n\n<li>Emailing <a href=\"mailto:info@dkosode.com\">info@dkosode.com<\/a>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Unsubscribing from marketing does not prevent essential messages concerning orders, payments, delivery, security or policy updates.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell personal data to third parties for their independent direct-marketing activities.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our WordPress website may use cookies and similar technologies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Maintain website security.<\/li>\n\n\n\n<li>Remember shopping-cart contents.<\/li>\n\n\n\n<li>Keep users signed in.<\/li>\n\n\n\n<li>Process checkout functions.<\/li>\n\n\n\n<li>Remember preferences.<\/li>\n\n\n\n<li>Measure website performance.<\/li>\n\n\n\n<li>Analyse visitor activity.<\/li>\n\n\n\n<li>Support advertising where permitted.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Where required, non-essential cookies will be used only after consent has been obtained.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may block or delete cookies through their browser settings. Disabling essential cookies may prevent some website functions from working properly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Disclosure of Personal Data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may share relevant personal data with service providers that assist with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>WordPress website operation.<\/li>\n\n\n\n<li>Website hosting and security.<\/li>\n\n\n\n<li>Payment processing.<\/li>\n\n\n\n<li>Order fulfilment.<\/li>\n\n\n\n<li>Warehousing and delivery.<\/li>\n\n\n\n<li>Customer support and email services.<\/li>\n\n\n\n<li>Fraud prevention.<\/li>\n\n\n\n<li>Analytics and advertising.<\/li>\n\n\n\n<li>Accounting, legal and professional services.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Service providers are permitted to process personal data only for authorised purposes and must use appropriate safeguards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data may also be disclosed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>When required by law or a competent authority.<\/li>\n\n\n\n<li>To prevent fraud, security threats or unlawful conduct.<\/li>\n\n\n\n<li>To protect our customers, legal rights or property.<\/li>\n\n\n\n<li>In connection with a business sale, merger or restructuring, subject to appropriate safeguards.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">International Data Transfers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some service providers or fulfilment partners may process personal data outside Hong Kong.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where personal data is transferred outside Hong Kong, we take reasonable steps to protect it through appropriate contractual, technical and organisational safeguards.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data Retention<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We retain personal data only for as long as reasonably necessary to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Complete orders.<\/li>\n\n\n\n<li>Provide customer support.<\/li>\n\n\n\n<li>Maintain transaction and accounting records.<\/li>\n\n\n\n<li>Resolve disputes.<\/li>\n\n\n\n<li>Prevent fraud.<\/li>\n\n\n\n<li>Meet legal and regulatory requirements.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">When personal data is no longer required, we take reasonable steps to delete, anonymise or securely dispose of it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use reasonable administrative, organisational and technical measures designed to protect personal data against:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unauthorised access.<\/li>\n\n\n\n<li>Accidental loss.<\/li>\n\n\n\n<li>Improper use.<\/li>\n\n\n\n<li>Unauthorised disclosure.<\/li>\n\n\n\n<li>Alteration or destruction.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">No online transmission or storage method is completely secure. Customers should protect their passwords and notify us of suspected unauthorised account activity.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Access and Correction Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Subject to the Personal Data (Privacy) Ordinance, individuals may request:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Confirmation of whether we hold their personal data.<\/li>\n\n\n\n<li>Access to personal data held about them.<\/li>\n\n\n\n<li>Correction of inaccurate personal data.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Requests should be sent to <a href=\"mailto:info@dkosode.com\">info@dkosode.com<\/a> with the subject line \u201cPersonal Data Request.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may request information to verify your identity and locate the relevant records. A reasonable fee may be charged where permitted by law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Children\u2019s Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website is intended for general adult retail customers and is not directed at children.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you believe a child has submitted personal data without appropriate authorisation, contact <a href=\"mailto:info@dkosode.com\">info@dkosode.com<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Third-Party Links<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website may contain links to independent third-party websites. We do not control their privacy practices and recommend reviewing their privacy policies before providing personal data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Changes to This Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy to reflect changes in our services, technology or legal obligations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The revised version will be published on this page with an updated revision date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Privacy Enquiries<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Privacy enquiries, access requests, correction requests and complaints may be sent to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Company:<\/strong> dkosode_com<br><strong>Email:<\/strong> <a href=\"mailto:info@dkosode.com\">info@dkosode.com<\/a><br><strong>Telephone:<\/strong> +852 3158 7426<br><strong>Address:<\/strong> FLAT H, UNIT NO. 2 ON 3RD FLOOR, EW INTERNATIONAL TOWER, NO. 120 TEXACO ROAD, TSUEN WAN, HONG KONG<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Individuals may also contact the Office of the Privacy Commissioner for Personal Data, Hong Kong, if they believe their personal-data rights have been infringed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This Privacy Policy explains how dkosode_com collects, uses, stores, discloses and protects personal data when you visit https:\/\/dkosode.com, place an<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dkosode.com\/index.php\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dkosode.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dkosode.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dkosode.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dkosode.com\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":1,"href":"https:\/\/dkosode.com\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":17783,"href":"https:\/\/dkosode.com\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/17783"}],"wp:attachment":[{"href":"https:\/\/dkosode.com\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}